AMTECH Computer Services, Inc.

Wireless Field Service:
Empower your workforce with SERVTRAC® Mobile .NET and Microsoft Windows Mobile® Software.

Global Positioning:
Automated Vehicle Location solutions improve service delivery. Know where your technicians are all of the time, respond to your customers quicker and reduce unapplied labor.

SERVTRAC® is the registered trademark for AMTECH Computer Services, Inc. Field Service Management Software.

Welcome...

Enterprise Field

Service Management

SERVTRAC® .NET

AMTECH CS, Inc. develops and supports Enterprise Service Management Systems that help organizations align their business strategies and processes around their customers. Our software solution, SERVTRAC® .NET, will help organizations manage all aspects of service delivery when services have to be delivered at the customer location.

SERVTRAC® .NET....

Fifteen year history of delivering service industry solutions that have been driven by our customers' needs, blended with evolving Internet-based technologies and balanced with industry knowledge and business value.
Designed to simplify day-to-day activities commonly found in large multi-tiered service organizations, as well as in smaller independent service companies. Regardless of the size and complexity of service, SERVTRAC® .NET provides the tools necessary to easily identify products, services, and customers which are profitable versus those that are not.
Development on Microsoft's® .NET infrastructure; a set of software technologies for connecting information, people, systems, and devices through the use of Web Services. By using the Internet to enable software applications to more easily work together, Microsoft® .NET and SERVTRAC® .NET promise easier integration within and between businesses, while creating opportunities to more meaningful relationships with your service customers.
Robust service industry feature-set allows users to define work-flow and configure escalation profiles and rules; automating many of the common tasks that previously required staff intervention and were cause for customer and business related activities to "fall through the cracks" and jeopardize customer relationships.
Provides instant access to vital information that will help your company communicate more effectively with customers, field personnel and your management team. Even better, since it was developed to fully integrate with Microsoft® Office products like Excel and Word, it's extremely easy to use.