Solutions
Product Service
Product Service provides the ability to view and manage equipment and service parts inventory. Full access to all warehouses, including technician vehicle warehouses, provides clear visibility to spare parts and equipment inventory and improves your ability to meet targeted service response times or project completion times.
Product Service also provides access to important manufacturer/vendor information that is used in the day-to-day operations of sourcing equipment and service parts inventory.
Product Service allows the user to build a “List” of service parts or equipment that can be linked to a scheduled call, purchase order, stock transfer or sales order. This ensures that inventory items ordered to complete a service ticket or a new installation are received and delivered to the job site as planned.
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Streamlines the process of purchase orders, vendor invoices, vendor installation schedules, order processing and creation of service equipment records
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Efficiently manages the equipment procurement process eliminating duplicate data entry and reducing administrative cost
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Schedule installation activities and associate these with planned equipment deliveries
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Maintain “Lists” of inventory items for equipment installations and service parts orders; lists are saved by customer, location, call or technician for easy recall
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Provides links, via Web Services or local database, to parts catalogs, technical manuals, CAD library and troubleshooting guides, made available by the manufacturers