Enterprise Applications for the...
Service Industry
AMTECH's service management software, SERVTRAC, helps organizations manage all aspects of service delivery and meet the increasing demand to deliver high-quality services, manage overhead, and increasing profitability.
Field Service Management
SERVTRAC software improves organization’s ability to manage all activities that are associated with field service business processes, including call center administration, technician scheduling and dispatch, order processing, inventory control, warranty and contract management, back–office systems integration, and management reporting.
Process improvement in these areas of your business will result in improved service response times, mean-time between failure ratios, first call completion ratios, reduction of call-backs and improvement of service parts availability, thereby allowing your company to be more proactive in meeting your customers’ needs.
Mobile Field Service Management
SERVTRAC Mobile software provides real-time integration between your company and your mobile workforce. Mobile integration points include:
Mobile Scheduling / Dispatch
Mobile Work Order Management
Mobile Inventory Management
Mobile Equipment and Asset Management
Service Contract / Warranty Management
Mobile Integration and Services
Learn more about our SERVTRAC software solutions or the Microsoft® Technologies that we use to develop business applications that will give you a competitive edge.